Success Stories!

Monday, January 23, 2017

Was happy to help return client Elsie. She runs a small bookkeeping business from her home and when she received Quickbooks errors when filing tax returns, she knew exactly who to call. I made a house call and had her back up and running within an hour. Another win for Matrix Consulting!

Wednesday, October 12, 2016
Really pleased with how the data recovery for my latest client turned out. Return client came to me with 2 very old IDE hard drives that wouldn’t boot. Was able to pull over 30GB of old pictures off for him and his loved ones…another win for Matrix Consulting!
Thursday, July 7, 2016
The Law Offices of George Derr called on Matrix Consulting when they noticed they were unable to send outgoing email. During troubleshooting, I found that their email subscription company had disabled their account due to a compromised system which was sending spam and phishing email. I was able to get all the passwords reset and reconfigure their email clients, all in 2 hours time. Another victory for Lane County’s Premier IT Consultant!  Call today @ 541.915.5877
Tuesday, May 3, 2016
Lauren of Eugene called on Matrix Consulting when her MacBook -unbeknownst to her, decided to upgrade itself to Windows 10. I was able to get Windows 7 back on the laptop along with performing virus and malware scans and a system tune-up. She’s now good to go….Windows OS running on Mac hardware, the best of both worlds some say!

Monday, May 2, 2016

Really happy to help Jessie of Eugene recover her Windows profile from a decade old laptop.  CPU had failed and the old HP is now a paperweight.  I was able to remove the hard drive and recover her profile. She now has her cherished family photos and documents safely stored on a new external hard drive for years to come!

Sunday, April 24, 2016

My latest client is a return client.  Her pc started beeping at her and Microsoft popups came up saying she was infected, a phone number was listed. Shocked and a bit scared, she called the number.  Of course, this was a scam.  She followed their instructions which gave them control of her pc.  Luckily she did not give them a credit card number.  She called Matrix Consulting in a panic.  I made a home visit last Saturday to find that her Windows password had been changed.  I was able to copy off all her important pictures and data and then wipe her pc, installing a fresh Windows 8 Operating System.  I then copied her data back to her pc and assisted with changing her email password as well as giving her advice on how to change her financial system passwords.  Beware, this is the 2nd such victim of this scam, luckily she had Matrix Consulting on her team and she’s back online.  Never call any number associated with unwanted popups or answer questions if you receive a phone call saying you are infected.  Lesson learned, all is well.

 

Saturday, April 2, 2016

I received a call from a return client saying she think she was scammed.  She had received malware popups saying she was infected along with a number to call.  Unfortunately and unwillingly, she called the number and gave them her credit card number. They installed Norton and Adblock for a hefty price of $500.  I went and visited my client, assuring her we would get this taken care of. I ran malware and virus scans on her pc, cleaning it entirely.  Luckily, her bank saw the fraudulent transaction and blocked it.  Another reason to call Matrix Consulting whenever you see or experience anything out of the ordinary on your computer.

 

Tuesday, Feb 16, 2016

Unfortunately my return-client spilled coffee on her 1yr old laptop, it was beyond repair. I was able to transfer her files from the old hard drive to a new laptop, along with installing Office 2013 and configuring her email for her.  Hoping for better luck in 2016 with her replacement laptop.  Do you need data recovered?  Contact me at 541.915.5877 for a quote!  If I can’t recover your data, there’s no charge!

 

Friday, Feb 12, 2016

It was my pleasure to perform a data recovery for Susie G of Eugene. Her hard drive had failed and along with it were years worth of cherished photos including her granddaughter’s Senior pictures! I was able to fully recover her Windows profile and place it on an external drive for her. Another Win for Matrix Consulting!

Tuesday, October 20, 2015

Amy S. of Dexter called on Matrix Consulting when her Mac hard drive crashed. She took it to the Mac store where they promptly told her it was unrecoverable. Not so!  I was able to recover her user profile from the hard drive and all of her cherished pictures and documents are now safely stored on an external hard drive. Mission accomplished!

Tuesday, July 28, 2015

Wow, John of Eugene brought me his $3k Alienware laptop to work on.  This thing was decked out.  I wanted to tell him it’s trash and I’d discard it for him, but that didn’t happen! No hard drive found, wouldn’t boot.  I was able to install Windows 7 Ultimate on a 60GB SSD, boots in 8 seconds.  I also installed a 750GB hard drive for data storage.  Not bad for a 24hr turnaround…thanks for the return business John and keep those referrals coming! Another Win for Lane County’s Premier IT Consultant.  Hire me today and Win The Day! 541.915.5877

Saturday, July 25, 2015

When Teresa, of Cottage Grove, was in need of data recovery, she knew who to call. She was in need of pictures she had deleted from her SD cards. Being a local photographer here in Lane County, these were very important and she knew she could trust Matrix Consulting to get the job done. I recovered over 60GB of previously deleted pictures, over 7,100 files. Thanks for choosing Lane county’s Premier IT Consultant for your technology needs Teresa!

Wednesday, July 22, 2015

Had a great time meeting Atilano of Eugene. His hard drive had failed and he needed an IT Consultant to get his laptop up and running again.  I installed Windows 7 Ultimate 64-bit on a new hard drive for him. Also gave him antivirus software and some malware programs for monthly maintenance of his new system. Thanks for the business Atilano!  Does your laptop need to be refreshed?  Call Matrix Consulting today @ 541.915.5877

Wednesday, July 12, 2015

Extremely happy to help Kristin B. of Drain, with a new computer build.  Her Dell Inspiron now has a shiny new 1TB hard drive with Windows 7 Ultimate 64-bit, Microsoft Office Professional and Adobe Photoshop CS6 Extended Edition, along with a handful of other goodies.  Backups are now configured to fire off once a week a well.  Rest assured, Kristin is now enjoying the Matrix once again!

Thursday, July 2, 2015

I was pleased to help Timmy of Eugene yesterday.  She brought her Dell laptop to Matrix for an optimization.  She was also having wireless networking issues.  I was able to perform thorough malware/virus scans and resolve all of her networking issues with a 24hr turnaround time. Does your laptop need a vacation with Matrix?  Call today…541-915-5877

Wednesday, June 17, 2015

A big thank you to Lorena of Thurston for choosing Matrix Consulting for her IT needs. Lorena had an Asus laptop that was bogged down by malware.  All 3 of her browsers were hijacked as well.  Matrix Consulting was able to cure her laptop of all malware and optimize performance at the same time.  Summer is here! Call Matrix today to get your laptop ready for the season of relaxation and travel!  541.915.5877

Monday, May 25, 2015

I was privileged to help Lois of Eugene over the weekend.  Her Dell laptop was on it’s way out and she needed her data recovered.  Matrix Consulting ended up extracting all the data from the old failing hard drive and transferring it to a new HP laptop.  I also downgraded the new HP from Windows 8 to Windows 7 Home Premium 64-bit and installed Office 2010 Professional.  She’s now ready for her 1 month trip to Belgium!  Thanks for contacting Lane County’s Premiere IT Consultant!

Tuesday, May 19, 2015
Manny of Springfield brought his Dell All-In-One to Matrix Consulting when he starting getting redirected in his browser along with a lot of popups and general slowness.  Matrix performed it’s legendary ghostbusting of all malware and trojans. Thanks for the  business Manny, it was great to meet you and help out!

Thursday, May 14, 2015

KBK Industries was having some networking issues at the office today, I stopped in during my lunch hour and had them back up within 15 minutes. I love that they choose Matrix for their IT Consulting needs, rock-soid, on-time and efficient! Thanks for the call Nancy!

Wednesday, May 13, 2015

Diana V. of Fall Creek knew who to call when she was having home networking issues. Her Windows 7 PC was unable to communicate with her Ubuntu machine. Matrix Consulting was able to do a remote troubleshooting session and reestablish the communications, succesfully accessing her shared folders and files.  Thank you for the return business Diana! Call Matrix with your tough home networking questions, 541.915.5877

Friday, April 24, 2015

I was grateful to help Fly By Might Pressure Washing last week. They were having multiple issues with one of their office computers. I was able to resolve all of their issues within an hour. It’s always nice to help other local businesses when they are in need.  Call Matrix Consulting today for your I.T. needs, 541.915.5877

Tuesday, March 17th, 2015

Brandy of Springfield came to Matrix Consulting battling a personal affliction and family matter.  I do occasionally take on clients that are needing computer forensics done, but this is on a case by case basis.  I was able to report back to Brandy with “information” that I think is helpful regarding her current situation.  Another “W” in the WIN column for Lane County’s Premier IT Consultant!

Friday, March 13, 2015

Diana V. of Fall Creek is a return client who called on my services this week.  Her son is moving across state and wanted a thorough cleanup done on his Dell laptop before setting out on his new adventure.  She chose the right consultant for the job, I was able to perform the tasks needed and had it back to her ahead of schedule.  He’s armed with a solid laptop, ready to take on the world.  Thanks for the return business Diana!

Thursday, March 12, 2015

Amy of Eugene brought her laptop to Matrix Consulting when she thought her laptop had been hacked.  Lots of slowness, folders appearing out of nowhere, Firefox completely inoperable.  I was able to resolve a laundry list of issues she brought to me, all within an 18hr time frame.  Thanks for the business Amy and good luck in Bend!

Wednesday, March 11, 2015

Lane County’s Premier IT Consultant has been at it again.  This time, George D. of Eugene called on my expertise. He’s a lawyer for a local law firm which happens to be a client of Matrix Consulting. When his daughter’s laptop began acting sluggish in the middle of a large school project, he became very concerned she would lose all of her hard work.  I was able to migrate all of her data and programs to a new Toshiba laptop with an 18hour turnaround time. Spring is in the air!  Call Matrix Consulting for a Spring Cleaning/Tune-Up quote today!  541.915.5877

Sunday, March 1, 2015 Thrilled to help Greg and Donna M. of Eugene over the weekend.  Their laptop was riddled with malware and their browsers had been hijacked.  Easy-Peazy for Lane County’s Premier IT Consultant.  I was able to have the laptop back to them within 24hrs, this is becoming a habit! 🙂

Wednesday, Feb 25, 2015

Matrix Consulting was pleased to help Kersten Law Group in Eugene.  They contacted me when their company was experiencing data processing issues as well as needing to know if their critical data backups were configuring correctly.  Matrix Consulting was able to resolve all of their issues in just 2 short office visits.  Is your company too small to have an in-house IT person but too big not to have a trustworthy IT Consultant?  Call today for a quote on corporate pricing!  541.915.5877

Thursday, Feb 19, 2015

Q: What do you do when your company email goes down? A: Call Matrix Consulting @ 541.915.5877! That’s what KBK Industries Inc. did when their email went down unexpectedly, they called Comcast only to find that they didn’t support Microsoft Outlook and they were on their own.  I was able to diagnose, research and reconfigure their Comcast Business Class email connection, getting them back online and ready to communicate with customers again. All of this in under 3 hours. Thanks for the business Jamie and Nancy, Matrix Consulting is now their go to Consultant for all things tech related!

Thursday, Feb 12, 2015

Stoked to help Matthew, of Eugene, with his laptop woes yesterday.  He was plagues with malware, browser hijackers and a nasty rootkit. One of the more prevalent infections I’ve seen in quite awhile.  No worries, Matrix Consulting conquered all said enemies and had him back on his laptop in under 24hours!  Time for an early spring cleaning and optimization of your systems?  Call today @ 541.915.5877!

Sunday, Feb 8, 2015

I was more than happy to help Elsie B. of Eugene over the weekend.  She runs a business from home and her computer was struck with malware and a browser hijacker.  Matrix Consulting was able to perform a thorough cleaning and optimization with a 24hr turn around time.  She says she’ll be a return customer for preventative maintenance from now on!  Another win for Lane County’s Premier IT Consultant!  Call today for a quote, 541-915-5877!

Tuesday Jan 27, 2015

Last night I was able to help return client Marty of Eugene.  I installed a new Wireless router in her home and configured her laptop and printer on the new network.  I was also able to resolve various issues she was having with IE and Firefox as well as run a malware scan on her laptop.  Thanks for choosing Matrix Consulting again Marty!

Monday, Jan 26, 2015

My latest client contacted Matrix Consulting when he returned home from vacation to find that his roommate had “borrowed” his laptop and now it wouldn’t boot up.  To make things worse, this was the laptop he used to run his business, filled with vital customer and business information.  I was able to resolve the boot up issues as well as perform a thorough virus/malware removal, all with an 8-hour turn around time.  Matrix Consulting thrives on helping business owners get back their crucial data from failing computers, call today to get the technology help you need!  541.915.5877 For Marques, “I was searching for a reliable PC Tech with lots of experience and some positive recommendations and references.  You see, I am a photographer and I have never taken the time to backup my images and my art.  I had a PC crash and I was devastated at the thought of losing all of my current images and some wedding shots I hadn’t process yet. Matrix Consulting is the company I chose.  I not only got all of my images back but Marques also spent time purchasing and transferring my images onto an external hard drive. I dropped off my PC on a Friday morning and picked it up on Monday, such a quick turnaround. Because of the importance of retrieving my files, I was willing to pay whatever it cost.  Matrix Consulting was more than reasonable in the charges. I would not hesitate to recommend Matrix Consulting for any large or small job. P.S.   I also chose Matrix Consulting because Marques is a Marine and had done IT work while serving. Thank you Marques for ALL of your service,” Diana VanOrman

Monday, January 12, 2015

This weekend I felt very fortunate to help Diana of Fall Creek, Oregon.  She called on Matrix Consulting when her computer wouldn’t boot.  The real problem was, Diana is a photographer and she had countless photos and Photoshop/Lightroom tools on the hard drive, including all the photos from a recent wedding of which she had yet to give to her clients. I was able to perform a Windows Repair, enabling the machine to boot properly. I also removed all the malware that had made its way on and reconfigured the computer for optimal performance.  I also equipped her for the future by copying all of her data to a new 1TB external hard drive.  She can rest assured that her data is secure in case of disaster now. With an i7 processor running Windows 7 64bit with 16GB of RAM, she’s more than set and ready to shoot again!

Sunday, January 4, 2015

I was able to help return client Nina of Eugene.  Her laptop was unable to connect to wireless networks and was plagues with malware.  Matrix Consulting had her laptop back to her in less than 24hrs.  Only the best for return customers!  Happy New Year to Nina and all my past and future clients!

Tuesday, December 30, 2014

Happy to help return customer Dawn of Eugene.  Her daughter’s laptop had hijacked browsers and she really needed it for college.  I was able to rid the OS of all gremlins and return it to her within 24hrs.  Another WIN for Matrix Consulting…Go Ducks! Tuesday,

November 18, 2014

Brian, of Eugene, called on Matrix Consulting when he bought what he thought was a stable laptop off of Craigslist.  Turns out it was loaded with malware and adware.  I was able to return his Win7 x64 i5 to it’s optimum performance, all within a 24hr turn around time!  Did you purchase a computer off of Craigslist and want to make sure it’s good to go before firing it up for the family to use?  Call Lane County’s Premier IT Consultant today to schedule a thorough cleaning and optimization! You’ll be glad you did.   — 541-915-5877 —

Thursday, November 13, 2014

My latest client came to me with a sluggish laptop providing tons of popups an unwanted ads.  Matrix jumped on it right away with a 24hr. turn around time, voila!  Bugs are gone and he’s back on the interwebs. 🙂  Is your pc jogging instead of sprinting? Call today for a quote!

Thursday, November 13, 2014

Mark M. of Eugene called on the expertise of Lane County’s Premier IT Consultant when his Dell laptop running Windows 8.1 would no longer work for him.  I performed a data migration of his personal and company information.  I then reformatted his laptop and installed Windows 7 64-bit and migrated the data back over.  He can rest assured that his business is up and running again.  Another “W” in the Win column for Matrix Consulting.

Thursday, November 13, 2014

Ron G. of Eugene came to Matrix Consulting with two Asus laptops that were full of malware and running extremely slow.  Performed a  rigorous cleaning of them both.  He and his wife are back in business!  Thanks for your business Ron!

Thursday, November 6, 2014

Matrix Consulting was called by Jan M. of Eugene when her almost new Dell desktop was acting sluggish along with Firefox redirecting and acting up.  I was able thoroughly clean the computer of all malware/adware and get her browsers back in shape. With 8GB of RAM and 3.3ghz processor, she’s zipping along again.  Call Matrix today for a quote, 541-915-5877!

Saturday, October 25, 2014

Gary of Eugene contacted Matrix Consulting when a computer he was given wouldn’t boot up either of his hard drives, one XP and one Ubuntu. I was able to pinpoint the issues and implement the solution with a 24hr turnaround time.  Both hard drives are now being recognized and are able to boot their respective operating system.  Another “W” in the Win column for Lane County’s premier IT Consultant.  Call today to hire “Your Personal IT Department!” 541.915.5877

Thursday, October 23, 2014

Samantha W. of Eugene contacted Matrix Consulting for a malware/virus removal job on her Asus laptop after seeing flyers posted at Lane Community College where her husband attends school.  Lane county’s malware expert was able to rid her computer of all the issues with a 24hr turn around time.  The Asus is back to it’s old self again, running quickly with no popups, browsers have been unhijacked and reset as well. There is no piece of malware or virus that Matrix cannot thwart, give us a call if you need help, you won’t be disappointed!

Monday, October 20th, 2014

Wendy of Eugene is my latest client.  She came to Matrix Consulting in need of malware removal on her Asus laptop.  Lots of popups, browser had been hijacked and the other browser opened to a black window. Matrix was able to resolve all of these issues with a 24hr turn around time. Fall is here but if you’re in need of a spring cleaning, contact Matrix Consulting today!

Monday, October 6, 2014

Andy L. of Eugene had just bought a new Macbook Air.  Problem was, he isn’t a big fan of the Apple OS.  His solution was to call Matrix Consulting, a great choice.  I was able to install Bootcamp on his Macbook Air and then repartitioned the hard drive, adding a fresh installation of Windows 7 Pro and Microsoft Office.  He now has the best of both worlds.  Windows 7 OS running on Mac hardware, boots in under 15 seconds!  Call Matrix Consulting today to get a quote for what’s ailing your computer…541-915-5877

Thursday, October 2, 2014

Marty T. of Eugene was quick to notice that Matrix Consulting was founded by a Marine Corps veteran, a fact she said “Really was the deciding factor, I knew you could be trusted”. I was more than happy to perform a malware/virus removal and laptop cleanup, along with a wireless printer installation at her home. She also noted that she wouldn’t hesitate to refer her friends to Matrix Consulting in the future. Thanks for business and positive vibes Marty!

Sunday, September 28, 2014

Ardis, of Eugene, contacted Matrix Consulting for a virus/malware removal job as well as some other personal forensics needs for his HP laptop. I got the job done with a 48hr turn around time. He can now breathe a little easier with the results found by his “Personal I.T. Department” – Matrix Consulting!

Monday, September 22, 2014

Return client Paul N. of Eugene turned to his “Personal I.T. Department” when he was in the market for a new desktop to enhance his home business. Matrix Consulting helped with the specs and purchase of the new computer and then removed Windows 8 and put a fresh install of Windows 7 Home Premium 64-bit. I also assisted in transferring all of his personal/business data, business programs and Outlook accounts and data from his old laptop. Successfully configured 2 networked printers for his home business as well. Another tick in the WIN column for Matrix Consulting!

Monday, September, 15, 2014

Turn Around Time (TAT)…sometimes it is of the utmost importance.  Matrix Consulting performed 3 fresh Windows 7 64bit installs, along with Microsoft Office 2010 Professional and updated antivirus software with a 24 hour TAT for 2 different clients.  Brad of Eugene now has two IBM Thinkpad T410’s ready to go, one for each of his daughter’s to use for the school year.  Dennis of Eugene has his HP Pavilion G6 up and running after a failed hard drive as well.  Another W in the win column for Matrix Consulting!

Tuesday, September 9, 2014

Monique called on the services of Matrix Consulting to recover treasure…years of photos of her children and family.  Her HP All-In-One would not boot up and she had no backup of her cherished memories.  After much work, Matrix Consulting was able to recover EVERY ONE of her memories from the corrupted Windows installation, copying them to a new 500GB external hard drive for safekeeping.  I then installed a fresh copy of Windows 7 Professional and she’s back on track and ready for the school year.  This type of data recovery is why I started my business, there’s nothing better than the joy of giving memories back to families!

Tuesday, August 26, 2014

Matrix Consulting was happy to help Allison of Eugene with her computer struggles.  Her Dell desktop was plagued with malware, trojans and adware…receiving tons of pop-ups and having web sessions redirected.  Matrix was able to rid her pc of all demons with a 24hr turn around time.  Happy and surfing for Allison and the kids now!

Friday, July 11, 2014

Richard B. of Springfield had an HP desktop with browsers that wouldn’t respond to input and myriad of malware/adware.  Crucial Microsoft updates were also failing to install.  He called Lane County’s computer expert – Matrix Consulting, for help.  I successfully performed an overhaul of his browsers, hijackers gone!  I was also able to resolve his Windows Update issue, he’s now fully patched and ready to rock! You beat the heat, Matrix Consulting will beat the gremlins in your pc.  Call today for a quote, 541-915-5877!

Thursday, July 10, 2014

Marissa R. of Eugene called on Matrix Consulting when her HP laptop was receiving unwanted popups and running very sluggish.  Matrix performed a thorough cleaning of all malware and viruses as well as spring cleaning of unwanted programs and files.  She’s back in action for the Summer with a laptop she can count on now.  Another victory for the good guys at Matrix Consulting!

Tuesday, June 10, 2014

Harry, of Eugene, turned to Matrix Consulting when U of O I.T. couldn’t fix his Asus laptop.  Matrix performed a thorough malware/virus removal to get his hijacked browsers back to normal. He can now study for the rest of his finals this week.  Always happy to help college students get back on track.  Win the Day!

Friday, May 23, 2014 5/23/14

Wayne, from Lowell is my most recent client. He wanted to install Linux Mint and accidentally formatted his Windows partition.  Needless to say, he desperately needed 8 years worth of personal and work email from the old Windows installation. Matrix Consulting recovered all his email, along with pictures, documents, bookmarks and other treasures.  Installed a fresh copy of Windows Home Premium on his Dell and transferred all the data back to it.  Matrix Consulting is Lane County’s Data Recovery Leader!  Period.

Sunday, May 18, 2014

Eden had two problems.  His laptop wouldn’t turn on and he needed years worth of data recovered from a formatted hard drive. Being a previous customer, he knew he could turn to Matrix Consulting.  I replaced the power supply for his Sony Vaio and recovered his cherished photos and documents.  Failing hard drive that can no longer be accessed?  Did you lose important family photos by accidentally formatting your CompactFlash or MicroSD card for your camera? Call the proven leader in IT Consulting in Lane County today, 541.915.5877 Matrix Consulting – “Your Personal I.T. Department!

Friday, May 16, 2014

When my latest client, from Corvallis, needed photos recovered from his Compact Flash drive he accidentally formatted, he turned to Lane county’s Data Recovery expert, Matrix Consulting.  I was able to recover over 700+ photos he could use as evidence in an upcoming court case.  Just another example of how Matrix Consulting is helping our fellow Oregonians, one diverted disaster at a time!  Good luck on Monday!

Wednesday, May 14, 2014

When Adam found that one of the computers in his Oakway Mall office wouldn’t boot up, the COO of Cris Dental turned to Matrix Consulting for help.  I was able to install a new 1TB hard drive with Windows 7 to get him back up and running again. Now everybody’s smiling just a bit more today!  When it comes to technology experts, there are a lot of choices in the community.  I’d like to thank Cris Dental for choosing Matrix Consulting over our competitors!

Sunday, May 11, 2014

Betsy of Eugene had purchased a new Dell windows 8 machine, but it was running like a Windows 95 machine…tons of popups telling her she was infected, ads asking her to buy things, “Click Here!”.  She’d try to go online but was redirected to a site she had never heard of. She knew something just wasn’t right.  That’s when she called Matrix Consulting.  Matrix was able to rid her machine of all infections, including a pesky rootkit that was running wild.  Upon delivery of her like new Dell, Betsy thanked me for the quick turn around time and even added a dozen fresh farm eggs, courtesy of the 60+ chickens she has.  A Happy Mother’s Day for her and another delicious WIN for Matrix Consulting. Get your computer running like new again, 541.915.5877!

Thursday, May 1, 2014

Finished cleaning an HP All-In-One for Lindsay of Springfield.  This pc was riddled with malware and a pretty nasty rootkit as well.  I was savvy enough to wage war with these contaminants and come out with another victory.  Another W in the Win Column for Matrix Consulting!  Always happy to help!

Wednesday, April 30, 2014

Really happy to help Bill of Eugene this week.  The hard drive in his old Dell desktop failed.  On that hard drive was years worth of pictures and videos of his kids.  Needless to say he was extremely grateful for the work Matrix Consulting did.  I was able to recover the data from the failed drive and put on a new 1TB Seagate external drive for him and his family.  These is my favorite type of work, recovering priceless data for people in need. Another dodged disaster thanks to Matrix Consulting!

Tuesday, April 29, 2014

Happy to help return client Dawn of Eugene.  This time her Windows 7 Dell laptop wouldn’t boot all of a sudden.  She knew that taking it to Matrix Consulting was the smart and fastest way to get it up and running again. Another satisfied client, another WIN for Matrix Consulting.

Saturday, April 26, 2014 Just finished cleaning up a Windows 8 Dell laptop for my newest client, Stacie from Thurston.  She had countless malware and scareware programs installed along with a couple of browser hijackers.  Matrix Consulting performed a thorough cleanup and she’s on her way!

Thursday, April 3, 2014

Randy of Eugene needed his laptop tuned-up before a big business trip today…and he needed it done in one night. Not a problem for Matrix Consulting, his ThinkPad is purring right along, good as new!

Saturday, March 29, 2014

Return client Cat knew who to call when her Yahoo account had been hacked but still needed the over 2,100 emails recovered. Matrix Consulting configured an Outlook client to import her Yahoo mail and then inactivated her compromised Yahoo account. An easy weekend-win for Matrix Consulting!

Thursday, March 27, 2014

When the owner of Beppe and Gianni’s and La Perla Pizzeria began noticing problems with one of his company laptops, he turned to Matrix Consulting for help. Matrix Consulting was proud to help local legend Gianni get back up to speed. This is the beginning of a tasty relationship!

Friday, March 21, 2014

Return client Paul N. has a fresh Windows 7 Home Premium install on his laptop. He can now run his new business with confidence, not having to worry about his “older laptop”. Matrix Consulting is especially happy to help clients with their business needs!

Windows 8 and Home Network Install
Just finished up a home network install and fresh Windows 8 install for Andy and Lauren, of Eugene. There Samsung 23inch all-in-one is faster than De’Anthony Thomas now! Another satisfied client for Matrix Consulting!
New Antec 450w Power Supply
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Diagnosed and replaced a dead power supply for loyal return client Ron of Eugene. They came back from vacation and his wife’s computer wouldn’t power on at all. Ordered and installed a new Antec 450w power supply for the win! An easy fix for Matrix Consulting!
FBI Ransomware Removal
MoneyPak Virus Removed the FBI for my latest client. Also performed a thorough cleaning, ridding his system of all the malware/trojans which were plaguing his system. A proper cleanup hadn’t been done in over 5 years and it showed! Matrix Consulting is always happy to remedy all problems for our clients!

Mon, 17th February, 2014 Wireless Network Intall & Online Backup Configuration

Helped return clients Paul and Marti of Eugenewith a wireless network installation. Also configured an online Carbonite backup solution for all his vital documents and pictures along with a thorough cleaning of his Dell Vostro laptop. Another successful Sunday home visit for Matrix Consulting.

Family Memories Recovered!
Pleased to help return customers Jeff and Shawna of Eugene. Their kiddos had smashed their external hard drive, full of cherished family photos. I was able to recover the photos and put them on a new 500GB external drive with a 24hr turnaround time. Memories are now safe thanks to Matrix Consulting!
NTLDR is missing…
Matrix Consulting was happy to repair a Dell deskotp for Jeff and Shawna of Eugene. After installing a piece of software, they were receiving the dreaded “NTLDR is missing” prompt and could not boot into their OS. All is well now, not a problem when you take your computer into the Matrix!
Tune Up and Malware Special
Just finished a thorough malware removal and tune up for Duane of Springfield…his custom built i3 is running lightning fast, ready to take his new business to the next level thanks to Matrix Consulting!

Tue, 7th January, 2014 Cleanup, Ethernet Card, MS Office Installation

Performed malware/virus removal and a tune-up forMichele of Eugene. Her XP machine is gremlin free now! Also added an ethernet card and installed Microsoft Office Enterprise Edition to help with all of her home business needs. No job is too big or too small for Matrix Consulting!
Tue, 7th January, 2014

New Wireless Home Network Setup

Thu, 19th December, 2013

HP Pavilion Laptop Power Loss
My latest client found that her HP Pavilion Laptop would not turn on, Matrix Consulting resolved the issue and also performed a complete removal of all the malware, trojans and browser hijackers that were crippling her machine. Thanks for the return business Dawn!
Lightning Fast Dell Laptop
Successful removal of all ALOT of malware, adware and viruses for Cat, of Eugene. Performed system maintenance and significantly sped up startup times. Office Enterprise installation will help with her new job as well. Her Dell Desktop is running lightning fast again. Merry Christmas from Matrix Consulting!

Sat, 14th December, 2013

Dell Netbook Refresh
Performed a full cleaning for return client Paul N. of Springfield. His Dell Netbook was in desperate need of a cleaning after being riddled with malware, trojans and browser hijackers. Another walk in the park for Matrix Consulting, doing what we do best. Merry Christmas!
Spring Cleaning for the Winter Months
Matrix Consulting was happy to perform a thorough cleaning for Valerie of Junction City. Her Asus laptop is now rid of the browser hijacker and malware that it was plagued with. Happy Holidays, enjoy the snow!
Browser Hijackers & Malware Eliminated
Finished a thorough spring cleaning for Ron of Eugene. His Windows 7 install is rid of the nasty browser hijackers and malware that plagued it. He’s now able to surf with peace of mind. Merry Christmas from Matrix Consulting!
Windows Home Premium 64-bit
Matrix Matrix Consulting peformed a fresh install of Windows Home Premium 64-bit with MS Security Essentials for Tony of Eugene. Tis the season for a little computer spring cleaning! Happy Holidays!
Sun, 10th November, 2013
Knowledge is Power!
Enjoyed a 2 hr. tutoring session in the home of Ed and Nina of Eugene. They are now armed with the knowledge of Matrix Consulting! Felt good to share some tricks of the trade and show them how to streamline their processes.
Windows 7 64-bit
Daniel of Eugene bought a used desktop on Craigslist. Turns out it ran Linux, he tried to install Windows XP with no luck. Lucky for him, Matrix Consulting performed a fresh installation of Windows 7 64-bit Home Premium Edition along with free antivirus software.

Mon, 7th October, 2013

Asus Laptop – New Windows 7 Home Premium Install
Happy to help Stephen of Springfield with his Asus Laptop, performed a fresh install of Windows 7 Home Premium along with Microsoft Security Essentials. His laptop is running at optimal performance, another day, another happy client for Matrix Consulting.
Father/Daughter Trojan Infection
Finished helping Curt and Lizzie of Thurston. She is now rid of the nasty trojan and alot of other malware that plagued her Gateway laptop. It was infected badly, file associations removed, etc. Same goes for her dad Curt’s Dell Dimension desktop, thoroughly cleaned and startup options tuned. Not a problem for Matrix Consulting!
Asus A53S Factory Reset
David of Eugene is all set to go with his Asus laptop. Matrix Consulted performed a factory reset along with a couple other tweaks to get him up and running like new!
44GB in less than 36 hours
Smashed laptop, broken screen/keys, etc. My client desperately needed all of his client’s data from the unresponsive hard drive. Matrix Consulting performed the recovery of over 44GB of data and had it back in his hands in less than 36 hours. Another perfect example of why Matrix Consulting is the “go to” local company in Lane County for data recovery and all of your computing needs!

Sun, 1st September, 2013

Home Wireless Solution in under 30 minutes
When Ron of Eugene wanted wireless capabilities at home, he knew who to call. Being a repeat customer, he contacted Matrix Consulting. Needless to say he is surfing without the mess of wires as of today, another satisfied customer for Matrix Consulting. Thanks for the repeat business Ron!

Sun, 1st September, 2013

FBI MoneyPak put behind bars!
Felt good to help Michelle from Creswell. Her eMachines desktop was being held hostage by the FBI MoneyPak ransomware. Matrix Consulting performed it’s magic and she is running like new!
Hijacker Eliminated!
Matrix Consulting has Connie of Eugene’s Dell Laptop running in tip-top shape once again. All malware and adware is now gone, boot time is down to around 20 seconds. Best of all, the nasty browser hijacker she had been dealing with has been eliminated and peace is restored! Another day, another satisfied client!
Dell Inspiron Factory Reset
Happy to help Travis of Eugene with a factory reset for his Dell Inspiron M5040…good as Christmas Day! Glad Matrix Consulting could help!

Fri, 21st June, 2013

New ICE FBI Moneyapk Ransomware Variant:
Poof, Gone!
  Jerry, of Eugene, will be getting his Dell Dimension E510 back this evening, liberated from the latest ICE FBI Moneypak ransomware. Another nasty variant, another triumph for Matrix Consulting.
FBI MoneyPak Shot Down!
Thorough removal of the latest nasty strain of the FBI Moneypak virus for Joel D. of Eugene. His Acer notebook was rendered useless by this ransomware but it was no match for the detective skills of Matrix Consulting! All systems go, all data intact.
Dell Dimension Tune Up and Spring Cleaning
Performed a successful tune-up and malware/virus cleaning for Deidri of Eugene’s Dell Dimension workstation. It’s now ready for anything she can throw at it. Also included a 2 year Avira Premium license, a $56 dollar value, at no cost! Matrix Consulting – protecting Lane County’s pc’s, one day at a time!
Fountain of Youth
Thoroughly streamlined and cleaned a 10 year old Dell Dimension workstation for Craig of Junction City. Additional RAM was added as well. Boot time is down from 3-5 minutes to about 30 seconds – ready to roll. Matrix Consulting loves being a fountain of youth for your old computers!
Movie Time!
Happy to visit and instruct Ron of Eugene on how to download his favorite movies, copy them to a USB drive and then watch them via his blu-ray player. Always fun to teach the tricks and tips I’ve learned over the years. Movies have never looked so good up on the plasma!
Tue, 14th May, 2013
Successfully removed the FBI Moneypak virus from my latest client from Whitaker. His pc was rendered useless until Matrix Consulting came into the picture to save the day!
 Fri, 26th April, 2013 It was a pleasure to help Wayne with Tightwad Transmissions in Eugene. His Compaq laptop is no longer getting the “White Screen of Death”…trojan/virus/malware free has his laptop’s engine revving again!New 500GB hard drive w/ Win7 x64.
Mon, 15th April, 2013
Happy to help Rob H. of Eugene, after moving all his data off a failing hard drive, revamped his Dell laptop with a new 500GB hard drive and fresh install of Windows 7 64bit Home Premium.
Tue, 26th March, 2013
Just finished removing the ABNow rootkit from a client’s infected computer. Nasty little bugger, but no match for Matrix Consulting!Failed
Sat, 23rd March, 2013 Successfully recovered all my client’s data from her failed laptop hard drive. Feels good to help Becky M. of Springfield.Trojans and Viruses, and Adware, oh my!
2/18/12
Triumphant over the trojans/viruses/malware/adware that had riddled my client’s computer until this morning. Also streamlined his ailing system, goodbye AOL.Data Recovery / Install
2/29/12
Successful data backup and copy to a fresh Windows 7 Ultimate installation for Jen L. of Eugene. Matrix Consulting saved the day…and the data! :)Factory Reset with MS Office Install
3/15/12
Successful factory reset of a friend’s pc. Another client just picked up his laptop…all the malware has been removed, audio is now working and I installed a fresh genuine copy of MS Office to replace his install on which the trial had ended. Who’s next?!
4/6/12
Successfully removed the TDSS rootkit, Happili virus and numerous other pieces of malware from my latest client’s computer. No longer getting browser hijacked, running slowly, etc. Some of the most stubborn malware I’ve come across yet but no match for Matrix Consulting.”Case Closed” your Honor!!
3/25/12
Another rewarding outcome for Matrix Consulting and my newest client who was in need of someone who could edit a pretty low quality audio conversation that he had recorded. He needed it to be audible and clear enough to use in court tomorrow. Matrix Consulting was able to successfully edit the audio file, he’ll now be equipped with the evidence he needs tomorrow morning!Netbook Windows 7 Installation.
4/6/12
Ready for a fresh OS installation on my client’s Netbook tomorrow. Happy Easter weekend everyone! Mother-in-Laws Need Help Too!
4/16/13
After much head-scratching and multiple efforts, I am finally recovering my mother-in-law’s data off her corrupted laptop hard drive. Feels good to know she will have access to her important data once again…with the family discount to boot! 🙂
10/9/12
Successful wireless router and printer upgrade with a new home networking setup for my latest customer last night. Later tonight I will be installing an internet filter/monitor so they can keep an eye on their kid’s activities. Matrix Consulting, your local, reliable and complete PC solution!Internet Filtering for Children.
10/25/12
Enjoyed helping my latest clients last night by implementing a custom Internet filtering solution for their kids. They can now rest assured that their children will have a safe and educational internet experience.
12/27/12
A fresh Windows 7 install on 6 year old laptop hardware for my client Chris from Seattle. Took awhile to find a NIC driver that would work, but it was no test for Matrix Consulting.
12/27/12 Internet Security malware and a variety of other gremlins on my other client’s laptop tonight. Just another day of warding off the bad guys and allowing my client, Chantal of Eugene, peace of mind. 1/19/13 Happy to get Jim from Creswell up and running. Thorough cleaning and optimization for his wife’s computer and a fresh new operating system/av/office install for his son’s computer! Another satisfied customer for Matrix Consulting, feels good to help! 1/4/13 Happy to help Bobby, of Eugene, with his grandmother’s Dell desktop. I’m thankful that Matrix Consulting could deliver a new Windows XP Professional installation back to her. I was also able to recover her cherished photos from the old installation, Happy New Year! 1/23/13 Joe from Eugene has his wife’s laptop back, fresh install of Windows 7 Home Premium along with updated Antivirus software! 2/4/13 All finished bringing an HP Mini back to life for Jessica of Eugene. Mini, medium, large, or even jumbo! No problem is too small or big for Matrix Consulting. 2/18/13 Happy to help Dorothy B. of Eugene. Her desktop is virus and malware free and she can stream her “old movies from the 40’s” again perfectly! Matrix Consulting came on the scene to help. The End. 3/3/13 Glad Matrix Consulting could help! The Dell Hybrid is up and running and back on the net for Jennifer A. of Eugene. Not an error I had seen before, but solved nonetheless. “Throughout human history, we have been dependent on machines to survive. Fate, it seems, is not without a sense of irony.” 3/12/13 Goodbye to a bad Grub4Dos install and hello to a mint install of Windows 7 Ultimate and supplementary Office 2010 Professional and antivirus software installations for my latest clients, Jeremy and Jenny T. of Springfield. Matrix Consulting has their 7 year old Dell laptop revived and ready for another 7 years. 3/14/13 Matrix Consulting performed a factory reset for one sister and created a disaster recovery backup to new removable media for the other. The Newman sisters, from Eugene, will be happy with the results! 3/18/13 Happy to help Eva M. of Springfield with a thorough spring cleaning of her computer. 10 years old and runs like new!
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